Contact Us

Can’t find the answer to your question on our FAQ or Video Tutorial pages?  Send us an email and we will respond back within 48 hours.  Or for an instant response, try Skype.

Most issues can be resolved by performing a memory reset on your phone.  If you are experiencing a technical issue, please try the following before contacting Tech Support:

  1. • Push and hold the HOME and POWER button until the device powers off and you see the Apple logo (very important to keep holding the two buttons until you see the logo).  Once you see the Apple logo, release the two buttons and wait for the device to boot (will take a couple of minutes to do so).

How do I know what OS version I’m using on my iPhone/iPod?  Go into SETTINGS / GENERAL / ABOUT.  Look at the line VERSION at the bottom of the screen.

How do I know what Home Inventory version I’m using?  Go into the SETTINGS tab in the Home Inventory app and look at the last item listed.

You can contact us via Skype as well. Whether you want to talk live or in a chat window, we are here to assist. Customer Service hours are 9 AM to 5 PM (PCT). Please see the status logo below. Clicking the logo with connect you instantly.

If you would like to contact us using Skype you must have it preinstalled on your computer.  To download your free copy of Skype, please click the link below.

Email Us

You can also send us a letter.  Our mailing address is:

Write Us

Gotta Have It! Software
222 N. Rose St., Suite 411
Burbank, CA 91505